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Learning Platform - "Trade Compliance & Surveillance"

Course: Conduct Management

About the online training programme

Conduct management refers to the set of procedural skills that organisations and professionals employ in their attempt to address and resolve discipline problems at work. It includes acknowledgment of responsible behaviours, correction of irresponsible and inappropriate behaviour, gentle verbal reprimands, time-out for employees, notification of colleagues, reinforcement systems and a corporate code of conduct.

Course contents

This series of courses consists of the following video lessons, as well as an exam:

  1. Emotional decisions & behaviour
  2. Free will
  3. Situationalism
  4. Dominating themes
  5. Mental framework
  6. The mental environment
  7. Abandon fear
  8. Darwinism
  9. Stress blocks information
  10. Mental spiral
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ENTRIMA has trained numerous professionals and certified thousands of learners, and counting

The in-company training services were very satisfying, amongst others, as they served the purpose of learning by debate and through exchange of thoughts.

Pieter Schuurs
Intercontinental Exchange | ICE Endex

The most positive element of ENTRIMA’s online learning services concerns the progressive (step-by-step) approach from simple to more complex concepts.

Ronan Haas
Eurelectric

The online learning services are based on a comprehensive curriculum with a wide variety of theoretical basics combined with a profound business knowledge. The courses provide an in-depth understanding of business relevant processes.

Mario Claeys
CMEXS + Supervisory Board at European Commodity Clearing