Learning Platform - "Trade Compliance & Surveillance"

Course: Psychology

About the online training programme

Both rationale and emotions relate to the decision-making process of human beings. This automatically implies that both ratio and feelings impact our actions or behaviour. Psychological aspects, including mental traps, can impact a professional’s performance, as well as one’s attitude. The decision-making process of human beings is optimised by various natural strategies. Heuristics are examples of these; they are cognitive strategies. Framing concerns another mental strategy to optimise the decision-making process. Other anomalies lead to the same. All these cognitive biases impact our behaviours.

Course contents

This series of courses consists of the following video lessons, as well as an exam:

  1. Cognitive anomalies
  2. Heuristics
  3. A list of heuristics
  4. An example of heuristics: Gambler’s fallacy
  5. An example of heuristics: Loss aversion
  6. An example of heuristics: Self-serving bias
  7. Framing
  8. Language & culture create frames
  9. The thinking-speaking-acting connection
  10. An example of framing:
  11. Tversky & Kahneman’s research experiment
  12. Anomalies
  13. An example of an anomaly: Greed & fear
  14. An example of an anomaly: Herd behaviour
  15. An example of an anomaly: Sunk cost fallacy
  16. Coping with mental traps & biases
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ENTRIMA has trained numerous professionals and certified thousands of learners, and counting

Entrima’s Intervision Groups provide us a good opportunity to dive into a range of topics, which are highly relevant to us. The sessions both provide good insights from Entrima and an active dialogue between the participants. This combination to the building of our internal knowledge about the ever-evolving areas of trading within the energy markets.

Henrik Kaspersen
Head of Compliance at MFT Energy

The online learning services are based on a comprehensive curriculum with a wide variety of theoretical basics combined with a profound business knowledge. The courses provide an in-depth understanding of business relevant processes.

Mario Claeys
CMEXS + Supervisory Board at European Commodity Clearing

ENTRIMA’s Learning Platform provides access to a rich variety of courses which is really valuable for a life-long learner. You can access the content anytime and very easily, using your time wisely to study and grow.

Onest-Dan Gheorghisor
Sr. Expert Energy Trading & Risk Management B2B & B2C Sales OVM Petrom